Wow, fantastic! My husband, two teenage sons and myself booked on for the 9/11 Memorial & Ground Zero Tour - it was the best thing we did whilst visiting NYC. At first, my teenage sons were not impressed when they discovered were we're doing a tour, but this soon changed. Ray (our tour guide) was brilliant. He brought scenes to life, he was informative and has the added gift of humanity. We would have loved to have borrowed him for the remainder of our stay! We all gained so much from the tour and would recommend over and over. If you're lucky enough to get Ray, even better.