Adventurer754770
Jul 2022
The actual tour on First Lady was terrific! The best . Our docent, Mark, was exceptional, clear and knowledgeable! I highly recommend the tour itself, but the booking agent, Ticketmaster, was horrible! Bad directions that caused much stress. Almost missed the boat due to horrible directions.
The Tickets could only be accessed through the app, and were not in the email confirmation. Then the app made me sign in and I had a struggle with the password.
When I finally got to the QR for scanning as a ticket it would flash off the screen real fast. They charge a premium for ‘service’ on Ticketmaster, but their lack of service almost cost us getting on the boat I am very disappointed in Ticketmaster and would encourage any event venue or ride to use another way to check it potential customers. But the ride the boat ride was the highlight of the trip to Chicago and I would recommend it to anyone