My sister who was traveling with me said this used to be a great tour and that most guides really knew their stuff and sometimes even entertaining. This trip was none of that. First off, it was cold and rainy. I know the weather is not their fault, but they have added advertising wraps to the busses and they hold water even after it quits raining so you cannot see out. An easy fix would be to take a blower down each side at each stop or as needed. Secondly, the have gotten rid of the guides and give you ear plugs for a recording. It is mostly music and when they do talk it is not synced to the tour. The last driver, one of four, tried to insert a little history and humor but it was a little late.
Réponse de l'hôte
Oct 2022
Joyg30, thank you for taking the time to leave us feedback about your experience with us.
Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon.
Big Bus Tours Chicago