doppierunner
Thank you for your review.
We do have plans in set to deal with large amounts of guests. Yesterday on Oct. 8, there was a large amount of traffic as a result of road closures on State St. and side streets due to the Columbus Day parade. Normally the parade is on Columbus Dr. and doesn't effect us, but was moved this year displacing a lot of traffic one one of the busiest streets in Chicago.
Our tour that would normally be a 2-Hour tour turned into a 3 - 4 Hour tour due to the immense amount of traffic and the streets we're allowed to take due to our vehicle height. In the case of extended tours, our Tour Guides try their best to provide information while being stuck in traffic. But there's a limit to the amount of stuff they can talk about as they exhaust all of their stories and information of the surrounding area.
Please email us at '
[email protected]' if you have any more information about your experience.
Best
The Big Bus Tours Chicago Team