What a terrible organazation this is !! I paid $ 59,99 twice for a bus ride of 20 minutes ! Personel was unpolite (almost rude), bussen didn’t stop at the right places, busses just passed because they were full, multiple times we waited over 45 minutes while personel sais every 20 min.!!! So the tours in NY are NOT worth the $ 59,99 !! Be warned !!
Réponse de l'hôte
Nov 2022
Hi Randybak, we regret to hear that you are displeased with your recent experience with us and you were unable to complete the loops during your stay. We are very sorry if any of our staff members were impolite and assure you we do not condone this type of behavior. If you have a chance, please reach out to ReserveNY@bigbustours with the name or description of the staff member so we can investigate this futher.