We chose the Big bus because we have used Hop on/offs in other cities to learn about the city, and figure out where to visit. The first bus on the blue line was 30 minutes late due to traffic. Traffic in DC is bad, so it is understandable, but take that into consideration during rush hour periods. The 30 minute wait for the next bus seems too long, and 15 or 20 would be more convenient, especially during high traffic periods when arrivals are unpredictable. Some time is wasted printing the receipt which you need to show each bus that you use. The receipt could be many feet in length depending on the number of tickets purchased. More efficient system would be helpful.
On the positive, the drivers are experts, the guides knowledgeable and the routes hit all the good spots. I would advise the hop on for anyone visiting the Capital.
Réponse de l'hôte
Jun 2019
Good Afternoon,
Thank you for touring with us. We appreciate you understanding the traffic here in the city and I will be sure to pass on your suggestions about a more seldom frequency to management.
Regards,
Martavia