Not so much the tour or the guides fault, but for one, there was issues with some of the other tourists that delayed the trip by a half hour. We didn't get back until 9:45 and had an hour drive back so me and my family were tired and frustrated. I couldn't hear the guide well and I couldn't see her either. Her light was hidden under her life jacket and I was paranoid about getting lost and didn't know what was going on most of the time when we stopped. The bioluminescence was pretty cool, but the tour dragged out really long to get to the point. It didn't look like the pictures, but I'm sure it was just timing and the weather. I don't know how they could've made it better.... It just wasn't for our family.