The park staff and security go out of their way to mislead guests about their lost items that were secured as direct by park staff. I was skeptical about supporting a park that is affiliated with SeaWorld to begin with. This was our first time visiting the Tampa Bay area, and after being told by all of the wonderful local guides and waitstaff about how awesome this park was, we decided to give it a shot while celebrating my birthday. The park is as expensive as Disney, but it's an entire racket. You're not allowed to bring personal items on rides, instead they require you to rent lockers. If the queue for the ride lasts past close, you are NOT ALLOWED to retrieve your stuff. You are not allowed to look for your stuff, the security will not look for your stuff. You will be told by an older gentleman with coke-bottle glasses that the lockers have all been sweeped and cleared. He will refuse to tell you his name when he directs you to lost and found. His coworkers will tell you that you did not speak to anyone. He will deny that he said the words that he spoke to you when directing you to L&F if you deign to petition him, tell you that it DID NOT happen. You will be directed to the lost and found again back to a young adult, probably Caitlin. Red hair and glasses. She will tell you that you spoke to a woman about your items and that they are on the way up. While it seems to be common practice to give other people who have interacted with park staff and also directly followed explicit instructions given by Busch Gardens Employees to receive paperwork documenting your duress - you will not receive this. You will be berated by an assortment of their staff for your behavior, as they all clock out and refrain from passing along your request for assistance. You will be yelled at by an off-duty TBPD officer who keeps one hand on his weapon and the other above your eye-line. He will explain your situation to you, if you question his interpretation of your experience that he was not present for, his hand will shift from your face to his cuffs. He will direct you back to the semi-circle of seating that is occupied by crying children and their parents trying to get access to their glasses, keys, and wallets so they can put their children to bed. All of the employees involved will go home while Raina from security explains that she was not involved and did not say the words that left her mouth propelled by the vibration of air passing her vocal cords. If you thought Anhauser-Busch treated their animals poorly, wait until you watch teenagers holding the identification that matches the name written on the bags behind the glass partition that staff actively offer to other guests. Do they care about the experience of their guests less than the lives of their animals? The world may never know. But judging by the crying children and group of mostly minorities asking for their eye-glasses, inhalers, car keys, wallets, and other essential items that they were not allowed to carry. You better not ask. As Tampa's finest and the staff DO NOT like a lippy woman and will imply legal action and further detainment if you ask them to identify themselves or do the behaviors they told you were happening when they refused to let you to the locker bay two and a half hours earlier. 10 staff members will gather and laugh at your duress. What should have been a quick wait turned into a hellacious nightmare. This visit was as satisfying as a hot, flat Budweiser on a summer day watching cetaceans beat their head against cement until they go belly up. 0/10