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Location de vélo de ville pour toute la journée

Aperçu
Bike & Roll Chicago propose une large sélection de vélos. Casques, cadenas sont inclus avec la location de vélos. Nous sommes situés à Michigan Ave & Monroe Street en face du Millennium Park et à un pâté de maisons du sentier au bord du lac. Le dépôt à notre emplacement Navy Pier est facultatif.
Ville: Chicago
Mon 23 Dec
i
Vous pouvez déjà choisir la date sur le site de réservation
À partir de $35.00
Mon 23 Dec
À partir de $35.00
Faire une réservation
Ce qui est inclu
All rentals include lock and helmet.
Rencontrer et saluer
TPS (taxe sur les produits et services)
Information additionnelle
  • Des options de transport en commun sont disponibles à proximité
  • Des sièges pour bébés spécialisés sont disponibles
  • Déconseillé aux voyageurs souffrant de lésions de la colonne vertébrale
  • Déconseillé aux femmes enceintes
  • Déconseillé aux voyageurs ayant une mauvaise santé cardiovasculaire
  • Les voyageurs doivent avoir au moins un niveau de forme physique modéré
  • Équipement/équipement désinfecté entre chaque utilisation
  • Véhicules de transport régulièrement désinfectés
Politique d'annulation
Pour un remboursement complet, annulez au moins 24 heures avant l'heure de départ prévue.
Commentaires (1)
Natalia O
Aug 2022
Terrible customer service. Okay bikes. They have you travel between Navy Pier and Millenium even if their website says they have a bike at their location. We had a terrible experience with a younger shorter dark haired associate named Eveline. She was incredibly unprofessional and had no customer service skills. She didn’t know how to communicate and was unbelievably rude. No one expects to encounter that on your day off with your family hoping to have a nice bike ride in Chicago. She was disorganized and made us wait 45 minutes to an hour. We arrived 30 minutes early to our reservation to assure our rental process proceeded smoothly. They didn’t have the bikes, swatted us away to just come back exactly at our time. The bikes still weren’t there and she assured us to wait another 20-30 minutes. When we asked for a refund instead so that we could quickly go to a nearby bike rental to save time, she told us she couldn’t do anything because our reservation was online and would have to call a manager. Then instead of calling the manager to help us, Eveline decided to help three other families not communicating why, possibly because in her mind she thought those cases would be faster? Typically you help the person in the front of the line and move back or at a minimum explain the situation with words. When we asked to be help, she yelled at us (20 minutes past our reservation time and 50 minutes past when we arrived) that WE just have to be patient. After her rude episode she wouldn’t offer any other help. She said wouldn’t give us any confirmation of a receipt and told us to leave. She said she didn’t understand why we were still there and began to yell. We simply wanted any documented confirmation that our money would be returned. Much later, a male worker from the Navy Pier location came. He was kind, assuring, and helpful with our bikes. He apologized for what happened, was kind, and seemed to simply care about us. People like ‘Eveline’ should not be working there. It is unfortunate that Bike and Roll employs unprofessional staff like her who looks any skill in customer service or simply kindness. No one should experience what we did. Overall, there are much more organized bike rentals in Chicago. AVOID bike and roll.

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