virginiagX1404JF
Mar 2022
The description of the tour was unclear. The guide stated he was giving “private” tours but it was unclear who within our group was supposed to be in that select bunch. We signed up for the tour of both islands with skip-the-line access, which we thought was guided — the “private” tour. Our tour included walking from the meeting point to the ferry port where we did have to wait in line. There was no apparent skip the line access. Additionally, the guide smoked a joint just prior to departing for our tour in front of guests. Finally, the guide made inappropriate (for kids) comments on the tour. He gave “fun facts” about states, one of which was that 3 still allow incest, in the context of making fun of NJ. He also referred to non-native New Yorkers as “imports” which is inappropriate especially in the context of our Ellis Island tour. I wish I had just purchased ferry tickets (at a third of the cost) and skipped the “tour” portion.