These little cars are a fun way to swoosh around San Fran, we decided to pre-book for a two hour tour online, it didn't seem to make any difference when we turned up for our slot that we’d already booked and paid, our credit card details were taken again and we were told we'd be charged by the hour regardless of what we’d already booked.
We ended up cutting the trip short as we’d run low on gas faffing around the streets! whoopsth!
When we dropped the car off we were told that the gage was broken and that we probably had plenty of fuel! - how excellent
We were told we’d only be charged for the one hour, as we’d only been out for around 40 minutes. However, the full two-hour fee was charged with no response from Go Car company when I later questioned this.
So good fun, but don’t bother booking online, I think it just means you could pay more, and it make ZERO difference when we turned up, we just joined a queue with everyone else and went through the same process. Then got charged the full whack anyway!!
#swindled out of an hours tour fee!
Réponse de l'hôte
Jul 2018
We do certainly apologize for the inconvenience you went through. In the case, you have not seen a credit on your card yet, feel free to give us a call so we can have this rectified.