I’m sure there is a reason so many of the good reviews only have one review ever. I travel a lot and have done many tours, this was the worst ever. Jeremy just regurgitated information like he memorized it and talked so fast you could not understand most of it. I can understand why another review said they thought he was on drugs. It was very strange how he bounced from side to side and seemed very anxious the entire time. It was in no way enthusiasm for the subject. Make no mistake, we were not tired and had just had a nice dinner, we arrived to the island that afternoon. When we were at Ashton Villa, Jeremy never said the name of the place! There were three of us and we all agreed Jeremy was awful. I would find another tour and save your money.
Réponse de l'hôte
Aug 2021
Sorry you were disappointed. You start off by implying that we somehow manipulated our reviews. That certainly isn't true. But a review like yours triggers an immediate investigation and review. Tour guides want to have a wonderful tour and provide a awesome experience for their guest. In this case Jeremy felt like he wasn't connecting. The harder he tried the more nervous he got. As a matter of fact he called me immediately after this tour and said that no matter what he did he just wasn't successful. Coupled with his New York accent he probably was nervous and hard to understand. Thank you for writing. I've asked Jeremy to come over today and talk about this. To imply that he was on drugs is a big leap and a very unfair assessment. The question is why you didn't ask him to slow down?. At any rate we don't want you to be disappointed. Please ask Viator for immediate refund which I will immediately approve. I hope the rest of your trip to Galveston was more enjoyable.