Took my son to Lego Land NY and it was fantastic. The Hotel is awesome, and breakfast is amazing. The elevator has a dance/disco them that was a hit with my lil man and the over all experience was great. If ya want to skip the Hotel, obviously visit the Park. There are a variety of rides, Mini Land is a wonder and it looks like they are making updates already, even though they only opened last year.
I bought a package stay online that even included parking. I thought I hit the lottery. However, the morning of the day my son and I originally were scheduled to go, I tested positive for COVID. I admit, when I bought the hotel and park package, I did not buy trip insurance. I had no intention of canceling, but I mean I got COVID and I did what I thought was the best thing to do and rescheduled. I was charged a Booking Adjustment and an Amendment fee totaling $108.94 and frankly that pisses me off. After reading the trip insurance policy a few times the morning I tested positive for COVID I kind of think that even if I did purchase the insurance, I would have been charged these fees anyway.
An affordable trip became ridiculously overpriced because of a virus. While I hope to visit again soon, I would rather spend my money at an establishment that does not outrageously charge a customer when they try to do what they think is right.
Réponse de l'hôte
Oct 2022
Hello, thank you very much for your detailed and honest review about your experience with LEGOLAND New York Resort. We are happy to hear that your son enjoyed the disco party in the elevator, and you all got to enjoy the wonderful LEGO landmarks in Miniland! We hope to be able to welcome you and your family back to our resort in the future!