This place was disappointing, we arrived when it opened and very quickly the queues got to 60-70 mins for popular rides. The queues and many areas lacked shade and it was 30 degrees. It means you don’t really get to do many rides as the queues aren’t appropriate for young children in the heat.
You’re charged nearly $30 for a driving license with your kids picture, everything is very expensive.
The food was ordered by app, no option to customise food and you were forced to by combos (meals) rather than just hotdogs or burgers. The food was very expensive and you’d be told 30-40 mins to wait, it was chaotic at pick up, but a better option than going to the canteen where you’d have to queue separately for burgers, pizzas and noodles which is impractical for families.
Positives include the Lego building workshop, a nice break with shade, book when you arrive. The 4D lego citi show was brilliant. We also thought the Lego sculptures around the place were great, especially the New York building scenes.
I wouldn’t recommend this theme park, if you do go take a packed lunch and be prepared to spend money. Take an umbrella for shade as there isn’t any!
Réponse de l'hôte
Sep 2022
Hello,
Thank you for taking the time to leave us your feedback, we are always looking for ways to improve the park. We are diligently working to add shade throughout the park. Throughout the park we do have some food locations that only offer mobile ordering, as well as some that are in-person ordering only. We do also welcome guests to bring their own food if they would prefer. We're glad to hear that you enjoyed your building class in Build and Test, as well as the 4D theater, and MINILAND. If you have anything further that you would like to discuss from your visit, please reach out to us at
[email protected] so that a member of our team can assist.
Guest Excellence Team | LEGOLAND® New York Resort