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Transfert privé à l'arrivée à Los Angeles: aéroport de LAX

Aperçu
Soyez accueilli par un chauffeur professionnel qui vous amènera sans tracas le plus rapidement possible à votre destination. Le véhicule sera une berline ou un SUV de luxe en fonction du nombre de bagages et de passagers.
Ville: Los Angeles
Mon 09 Sep
i
Vous pouvez déjà choisir la date sur le site de réservation
À partir de $230.00
Mon 09 Sep
À partir de $230.00
Faire une réservation
Ce qui est inclu
Avantages et offres exclusifs dans chaque attraction/endroit
Transport privé
Wi-Fi à bord
Eau en bouteille
Information additionnelle
  • Accessible aux fauteuils roulants
  • Les bébés et les jeunes enfants peuvent monter dans un landau ou une poussette
  • Animaux d'assistance autorisés
  • Des options de transport en commun sont disponibles à proximité
  • Des sièges bébé spécialisés sont disponibles
  • Les options de transport sont accessibles aux fauteuils roulants
  • Convient à tous les niveaux de forme physique
  • Le prix est par personne
  • La durée des transferts est approximative, la durée exacte dépendra de l'heure de la journée et des conditions de circulation
  • Chaque voyageur a droit à un maximum de 1 valise et 1 bagage à main par personne (supplément bagages 15 USD). Les bagages surdimensionnés ou excessifs (par exemple, planches de surf, clubs de golf ou vélos) peuvent être soumis à certaines restrictions. Veuillez contacter l'opérateur avant le voyage pour confirmer si votre excédent de bagages est acceptable.
  • Les sièges pour enfants ne sont pas fournis dans les véhicules. Nous pouvons organiser des sièges pour bébés et enfants moyennant un supplément de 17 USD par jour ou vous devez apporter votre propre siège auto pour bébé. Nous ne conduirons pas sans siège pour bébé car ce n'est pas sûr et contraire à la loi en Californie.
  • Veuillez nous fournir votre e-mail et votre numéro de téléphone portable après la réservation. Nous pouvons donc tout organiser pour votre prise en charge à LAX.
Politique d'annulation
Pour un remboursement complet, annulez au moins 24 heures avant l'heure de départ prévue.
Commentaires (7)
Sasha H
Apr 2017

If you have never been to LA before this is a good idea as the driver was there waiting for you at arrivals and were very professional and friendly. He told us about local information which was important and if we had hired a car we would have never found where we were going as the roads there are madness!!

Joel_K
Jan 2017

Transfer was good, new clean Suburban, on time, and straight to cruise pier. Watch for additional fees for travel outside of 20 miles. We were hit with a 50 up charge dockside in San Pedro for additional miles. Transfer only covered first 20 miles.

Dwayne H
Oct 2015

Apart from the ridiculous cost it is impossible to fault this transfer. The driver was on time and immaculate in his service. Whether this provides value for money is another matter. The trip from LAX cost us an additional 25 fee to get to Hollywood Boulevard, with no traffic delays from a flight that was early. The driver informed us of this at pick up and this was advised in the voucher information. However it was unexpected that we would have to pay an extra fee for a trip that is a stock standard LA tourist transfer. After this fee and tip the 40 minute drive cost 123! Lucky that our flight was not delayed or that the traffic was not a nightmare as the company charges 55 extra for this as well. As much as the experience was faultless I would not use this company again as the cost is double the standard taxi fare. This is especially misleading as the transfer intitially presents on the Viator site as from 29!

Réponse de l'hôte
Oct 2015
Thank you for your feedback, we have received the following response directly from the supplier:

Thank you for your review of our private transfer from LAX to Hollywood in a luxurious SUV. We are happy to hear that you were very satisfied with the professionalism and customer service provided by our driver. As for the price, we are sorry that you were surprised by it, but it must be pointed out that $123 for a speedy transfer from LAX to Hollywood (a distance of almost fifteen miles) in the middle of LA rush-hour traffic for three people in a luxury vehicle is actually a very good price, if you shop around. Due to his driving expertise and knowledge of the city, your driver was able to deliver you to your hotel in a mere 40 minutes, which is remarkable. Honestly, most drivers would need an hour in those conditions.

In addition, you mention that the cost was “double the standard taxi fare.” However, it is very unlikely that a taxi would get you there in 40 minutes, as taxis get paid on a ticking meter and have no incentive to bend over backwards to avoid traffic or take the shortest route. So, the taxi fare would have likely been for an hour or more.

In addition, please consider all the other perks that you received by using our service versus a taxi. You got to skip the airport taxi queue, you received excellent customer service by a very professional chauffeur who provided bottled water and mints and concerned himself with your comfort, and you rode in style in a brand-new luxury vehicle.

The comment made that it was lucky your flight wasn’t delayed as our company would have charged an extra $55 per half hour is incorrect, as we don’t start the clock on the included hour and a half until whenever the plane lands.

Finally, the Viator ad does say that it starts from $29, but this is per person with a three-person minimum. Since it was written on the voucher and the driver confirmed the price with you at pick-up as well, we aren’t sure what we could have done differently to ensure your satisfaction. We offer a very professional product, which our customers find to be a very good value for money in a luxurious transfer. But we sincerely thank you for your feedback and for giving us a chance to respond. In this way, we can clarify the details of our service and make sure that expectations are met in the future.

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