First off we didn't see as many mantas as we had hoped but realize this is not anyones fault, the weather was more to blame. We understand.
The reason we are providing a poor review, is that maybe it wasn't captain Bob's best day, but his attitude was more of a father and punisher than a up beat happy tour captain. There are ways to get your point across without making your guests feel like they are being scolded before anyone has done anything wrong.
Another suggestion is to not have to scream at each guest when it is their turn to come back to the boat, perhaps have a board "A" and "B" with numbers at each persons station and call them in that way. It is very difficult to understand who's turn it is to go back to the boat when the crew is saying "someone from the other board, other side needs to go back". Our faces are in the water trying to view mantas as well as very choppy seas. Would be easier to have an identification for a smoother process.
Also, I can hose myself off with fresh water, just ask everyone to do it and trust they are capable. Another degrading part of this tour.
I know this is an amazing thing to have experienced and we are thankful. Next time we may choose a different boat.