We booked this hot air balloon ride by a recommendation from another balloon company. We should of asked questions concerning the area in which the ride would take place. We launched from a site that was just a few blocks over from Deer Valley Airport, literally in a open lot which appeared to be still within the city limits. From there we ballooned over a small portion of open fields, not once hovering lower in order to get a glimpse of wildlife, cactus etc. While the other two balloons from other companies did. The only place our pilot took us lower was over a residential area. I can not imagine anyone in our party was thrilled to see up close everyone's backyards from above. Had I asked better questions concerning where we would launch from I would not of booked here. Also, it throws a red flag up when the pilot continually tells all the passengers to "be sure to go on trip advisor and rate us a 5 because we have a contest going on right now to see who gets the most higher ratings, my name is Tommy Brown, be sure to put that." Well, OK Tommy Brown, here's your rating....2 and that's generous. This is not our first time in a hot air balloon so I do have something to compare to.
Now for the positive. The ground crew was great! And the champagne breakfast was your typical easily served food.