The bus driver was not really informative,didnt give any facts on way there or back, no music was played, the bus had a horrible A/C which led to a really uncomfortable drive there and back. Once we got to the distillery, we had to line up and get our tickets. The tickets are not provided at the bus, you have to stand in line and a get a ticket with an assigned time. There are lockers to rent and place your belongings and backpacks, as they are NOT allowed on the walking tour. You are left to roam the property and check out their city square about two blocks down. This part is NOT guided. You can go eat or get some ice cream or have a drink at their square distillery. It is a really cool town to walk through. After that, depending on your time slot for the tour, you come back and your group will be called up. You take a shuttle to the top of distillery and walk your way back down. The actual tour was super informative and really nice!! The best part was the tastings!!