Chena Hot Springs is the reason that this is getting less than a 5 star rating. I would give Chena Hot Springs a 1 star rating. This place was very disappointing. My brother was so excited to go there after seeing pictures of the place, but all of us were very disappointed in the end. The meeting/holding room was not clean, and the bathrooms were disgusting. There was food remnant’s left on the tables, and trash on chairs and couches. We had to do our own cleaning just to sit down. The Ice Museum & Ice Bar were fun, and the Appletini’s were good. Dinner was just okay. Getting to know the other tour guests was the best part of the dinner.
Our tour guide, Radine, was great. She gave us great commentary on the ride out to the hot springs, but the microphone was very distorted and difficult to understand her. Need to make an investment in a new and better quality microphone. She stopped on the side of the road for us to see a Moose in the distance, and take pictures. We also stopped to take pics of the sunset. However, there was too much time just sitting in the dirty waiting room, waiting to leave to go out to see the lights. The view of the lights from the Hot Springs is just okay, as there are too many lights on, and cars driving by. When we finally left, and drove about 5-8 miles from the Hot Springs and pulled off the road, we got some incredible viewing.
I cannot with good conscious recommend this tour until Chena cleans up their property.