Pros: The bus is comfortable enough and the speaker system is good. The guide was accommodating when one person in our party had to join the tour at a later stop.
Cons: He knew almost nothing about San Francisco history and my friend who was with us who is a local was telling us so much fascinating information that he didn’t say. He filled up time telling his own personal stories. He was very negative, pointing out everything he hated: restaurants, dirty places, hippies, rich people, prices of things, how dirty and smelly things are, rules and laws, how cold and miserable the houses are.
He didn’t take us on Lombard, and at Lands End Lookout, he didn’t even have us walk over to the view of the bridge.
I recommend you find a tour with someone who actually likes San Francisco and knows more about it.
Réponse de l'hôte
Oct 2022
Dear Brooklyn, thank you for your feedback.
So thank you also for the high ranking of our vehicle, we are always trying to do everything best for our customers.
Talking about our tour guide, Michael, who did the tour with you that day, I can say that Michael is an extremely experienced guide with lots of excellent reviews and he shares lots of information with other tour guides and the customers. I regularly visit my guides' tours myself to be sure they are doing their tours perfectly and can't confirm your words about his tours.
Moreover, I should add that it's impossible to bring you to Lombard street in such a vehicle because there is a sign on Lombard street prohibiting large vehicles, but all our guides always show this street to our customers from the bottom or from Telegraph Hill.
If you wanted to see something special, you can always ask the guide/driver about it and he will bring you there for sure.