Almost everyone was professional and friendly, from the ticket booth to the loading area. However, two of the three drivers we had on our tour yesterday left much to be desired. One spent most of the tour repeating over and over for riders to keep their voices to a whisper because others couldn’t hear the stories he was telling. You could tell he was over it & that is was meant for some people in particular but the tour guide ended up being more of a distraction by saying it over and over again than ignoring them (maybe the people were behind him but I had no trouble hearing him whatever else was going on that has him so irritated). Otherwise, his tour content was good- I don’t recall his name (younger man wearing mirrored sunglasses with dark curly hair). But Our 3rd guide of the day named Irish had some very mean spirited comments/remarks along the tour route along with some very offensive jokes at the Our Lady of Leche stop. Several very poor taste milk jokes about The blessed Virgin Mary- for any Catholics on board, quite disrespectful. Maybe he doesn’t know it is offensive? I cannot imagine that it is an approved scripted comment for the tour and hope it is addressed so no one else has to hear it