We celebrated my daughters birthday there, her and her friends had a great time. But, in these times of Covid we saw zero social distancing and few on course or in general area had masks on. The staff all wore masks which was nice. We had an 11am reservation on a Saturday, paid and signed online waivers in advance. I thought that we were dedicated to that time since I asked for a 10:30am and the online reservation said that time was taken. But when we go there, there was a bottleneck of walk up participants, some of which put harnesses on and went through initiation with my crew. That coupled with many adults who were not on the course but watched their children, they milled about within inches of my crew without masks. I was very surprised, and we won't be returning until post-Covid life. I did ask the guy who was getting us started that I was surprised with the bottleneck of people, and that I thought I had a reserved time. He said he was not in charge of who they sent over and that many from earlier times were late. Obviously, it was not his fault. Great day, but would recommend not going if you are serious about Covid.
Réponse de l'hôte
Oct 2020
Hello. We are so sorry to hear that you were disappointed with your visit to us! We aim for everyone to have an amazing adventure every time they visit Castle Rock Adventure Park. As I'm sure you understand, social distancing is a personal choice, as is mask-wearing when outside. We do not take private (your group only) reservations for our adventures and we are sorry that this was not clear that you would be checking in with other guests. We value your comments and will continue to make Epic Sky Trek as safe as possible for our guests!