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Parc à thème Express Combo vers Universal ou Walt Disney World

Aperçu
C'est le moyen le plus rapide et le plus économique pour se rendre à Universal Orlando et Walt Disney World avec un minimum d'arrêts depuis International Drive !
Ville: Orlando
Sun 23 Feb
i
Vous pouvez déjà choisir la date sur le site de réservation
À partir de $32.99
Sun 23 Feb
À partir de $32.99
Faire une réservation
Ce qui est inclu
Air-conditioned vehicle
Déjeuner
Information additionnelle
  • Les bébés doivent s'asseoir sur les genoux d'un adulte
  • Animaux d'assistance autorisés
  • Des transports en commun sont disponibles à proximité
  • Les bébés et les jeunes enfants peuvent monter dans un landau ou une poussette
  • Convient à tous les niveaux de forme physique
  • Masques faciaux requis pour les voyageurs dans les espaces publics
  • Masques faciaux requis pour les guides dans les espaces publics
  • Désinfectant pour les mains disponible pour les voyageurs et le personnel
  • Zones à fort trafic régulièrement désinfectées
  • Véhicules de transport régulièrement désinfectés
Politique d'annulation
Pour un remboursement complet, annulez au moins 24 heures avant l'heure de départ prévue.
Commentaires (2)
Y4224WLtaylorc
Sep 2022
terrible customer service and even worse management! DO NOT support or use this company. they were rude, careless, inconsistent, and discriminatory!!!!!
Réponse de l'hôte
Sep 2022
Hello. We are very sorry you experienced an unpleasant evening. We have several buses at Disney each night, servicing different hotels on different time schedules. The bus you were attempting to board was not assigned to the Hilton route. Hilton buses pick up from Epcot at 10 minutes past the hour, as shown on our website and on your ticket confirmation email. GPS tracking shows that the buses to Hilton were running as scheduled, despite the weather. We have met with the driver supervisors to ensure all of our drivers can assist guests and direct them when to find their correct bus. We appreciate the feedback and opportunity to improve our service. Thank you
Y6752UTtb
Sep 2022
Horrible experience. Driver said “he does not drive disabled people” and left two of our disabled people at the bus stop in Epcot in the pouring rain. They claimed to not have room under the bus, but when opened to put a stroller in, the entire undercarriage was empty. He also told us that he was not going to the Hilton Palace, and told us he would not drop us off. Even though we called dispatch prior to heading to the buses to confirm our bus arrival time was 7:40pm. After we argued with the driver, he let a few people on (but not the disabled people in wheelchairs) and then proceeded to go to the Hilton hotel and stood up to tell everyone they were at the Wyndham. To which everyone looked confused. He then proceeded to drive to the Hilton palace, where he originally said he was not going?! The driver had no clue what was going on and left our disabled veteran grandfather and handicap father in the pouring rain. The bus that finally picked them up arrive an hour and half later. This service has been the most inconsistent and rude service we have ever had the misfortune to encounter. For someone to refuse service to a disabled person is absolutely unacceptable and illegal.
Réponse de l'hôte
Sep 2022
Hello. We are very sorry you experienced an unpleasant evening. The bus you were attempting to board was not assigned to the Hilton route. We have several buses at Disney each night going to different hotels at different times. The Hilton bus leaves Epcot at 10 minutes past the hour and, according to GPS tracking, was running on time. There were no wheelchair or mobility scooter passengers booked for the bus you encountered, which is why that particular bus was sent. When we have ADA bookings, we are able to dispatch the appropriate buses to properly accommodate passengers in need of ADA assistance. We have spoken to the driver supervisor to ensure all of our drivers are providing the best customer care to our guests. We appreciate your feedback and the opportunity to improve our service. Thank you

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