Sam and Stephanie were very friendly and welcoming. The ride was very smooth. Sam, the pilot, was very knowledgeable and answered all our questions. She knew all about the volcanos, geology, and landmarks. My family and I were super happy with the entire experience and my son hasn’t stopped taking about the experience since. Sam was an excellent pilot! She even suggested some local sites to see and we are so thankful because it was beautiful. I would highly recommend this helicopter tour when visiting the big island of Hawaii.