Because of her love of dogs, my daughter and I decided to check this place out while in Seward. The reservation process and check in were quick and easy. We didn't use the free shuttle service as we had rented a car. The location was easy to find though. There are outdoor toilets available in the parking area. They provide coffee for those of us who like to stay warm. As far as the tour itself goes, we were impressed by the tour guide, Meredith's, knowledge and the fact that she participated in the Iditarod herself this year. The sled ride was a cart type thing that 8 of us sat in with the dogs pulling us around a trail in the woods. It was really cool to see how the dogs responded to the musher. We were able to pet the dogs afterwards and hold the puppies which was a huge plus for my daughter. We moved to a building filled with items related to the Iditarod including the sled made by Mitch Seavey whose family races in and often wins the Iditarod. There was an indoor restroom available in that building. Overall, it was a great experience that I would recommend highly. We're so glad we decided to do it!