my husband and I took a one month vacation out west and wanted to do something fun in napa. neither one of us drink wine or any other alcoholic beverages but we love the way vineyards look (we live near michigan and there are beautiful ones here) and knew we wanted to see them during our very short solo day in napa. I came across a website that suggested the top ten things to do in napa, and a hot air balloon ride was one. we were SOLD! after reading the reviews of multiple ones online, this company had the best, as well as a great website, so we rolled with it. SO glad we did!!! years of experience, professional, classy, and a time that is worth every penny. our pilot was Bob and he was fantastic! very informative on what he was doing, and as someone who likes firm communication, I appreciated their constant check ins to everyone down below to stay in touch with where other balloons were, places to land, etc. we felt very safe!! Bob was great at letting us know what to expect when landing as well as not taking any risks in getting too close to power lines, unsafe areas, etc. we felt very safe and in great hands!! so glad we did it. if you're considering doing it, look no further than Napa Valley Balloons!