We were able to book the zipline in the morning for later that same day (two adults and two kids 14, 17). Online process with waivers was easy to complete to avoid paperwork at the office. We were with two other familiies with kids in similar ages (11-14?) and everyone wore masks. Turns out they were also from AZ, so it was fun chatting with them. Snow and Lindsey were awesome-funny, friendly, but totally focused on safety the whole time. The snack after the hike to the start point was a welcome pick-me-up treat before the ziplines, and they were super nice telling us to take our time hiking the 500 feet to that point. They highly recommend not bringing cell phones, but our particular tour didn't have a photographer, so we were happy we brought one and didn't drop it!