The tour started off a bit shady. We were not given a location to meet until 4 pm the day prior which seemed odd, but we went with it. The first hour plus was talking. The guide started the conversation asking our names and where we were from. He started with a racist comment to my husband about the color of his skin and our last name. Which was completely inappropriate. He then stated that he had no filter.
Most of the conversation was about the guide, his kids, and how to blow a conch shell and ask the gods for permission to snorkel. He spent about 1 minute showing us hand signals, and about 5 minutes showing us how to use the snorkel equipment. There was one flotation device with 6 handles for the entire group. One of our friends that was part of the tour informed the guide that he was not a good swimmer. He said he would be fine and could hold on the flotation device. The area in which he chose for us to snorkel was very rocky and the water was very choppy. Once we got in the water the guide put our snorkels on each of us. As soon as we started out, our friend was very anxious, uncomfortable, and was struggling in the water. As the guide was pulling us out, he snapped at our friend that by him holding onto the board it was making it hard for him to get us out. Our friend almost
Immediately stated to the guide that he wanted to go back into shore. The guide said “I will work with you and you will be fine.” The guide kept pulling us farther out, the entire time our friend was taking in a lot of water and requesting to go back to shore. Finally, after several, several requests the guide finally agreed to take him back. We all started heading back to shore. The guide once again stopped and told our friend to put his head in the water. At this point, my husband said to the guide “no, just take us in, my man can’t breathe and is struggling.” The guide proceeded to yell at my husband “ don’t tell me how to do my job” a verbal altercation ensued between my husband and the guide. My husband basically telling the guide not to yell at him. The guide instantly plays the victim and says “ oh you’re threatening me now” Which he was not. He stated to just get us to shore. The remaining time making our way back to shore, the guide continually antagonized the situation, to which I said to please just stop talking you are making it worse. The guide then asked a lady just entering the water that he clearly knew, “ have you ever heard someone complain about me, to which the women replied “yes. Do I need to remind you?” As my husband was getting out of the water there was a man there that had asked what had happened, my husband told him and he replied “ your not the first person say that about this tour guide today” Once we left, our friend said that he had water running out of his nose for several hours, and the had my husband not stepped in when he did, he felt he would have drowned. This was the worst experience we’ve ever had.