We had a great experience on our swim tour. We only ended up seeing one manatee, but it wasn't for lack of trying. It was the end of the season, so the manatees had already moved out into the Gulf, but the crew went all out to find one for us. Captain Steve and Molly, our swim guide, were fantastic. Molly was very patient and kind with me as I struggled some in the water. The office staff was very helpful also. Highly recommended.