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7-liniowa wycieczka Zipline Maui na North Shore

Przegląd
Chcesz zmienić tempo ze sceny na plaży? Udaj się na wierzchołki drzew, aby przeżyć ekscytującą przygodę na tyrolce w historycznej bazie z okresu II wojny światowej, zwanej „Camp Maui” na północnym wybrzeżu Maui. Profesjonalni przewodnicy poprowadzą Cię przez tyrolkę z 7 liniami, gigantycznymi wieżami, platformami powietrznymi i wiszącymi mostami. Przeżyj zabawę i rozrywkę zapewnianą przez NAJLEPSZYCH przewodników Maui, jednocześnie podziwiając niesamowite widoki bujnego krajobrazu Maui. Podczas wycieczki poznasz także historię II wojny światowej Maui, lokalną przyrodę i kulturę. Wybierz jeden z przedziałów czasowych dostępnych w ciągu dnia, w tym wszystkie instrukcje dotyczące zipliningu i sprzęt bezpieczeństwa.
Miasto: Maui
Sun 27 Oct
i
Możesz wybrać datę już na stronie rezerwacyjnej
Zaczynać od $153.12
Sun 27 Oct
Zaczynać od $153.12
Zarezerwuj
co jest zawarte
Profesjonalny przewodnik
Wszystkie podatki, opłaty i opłaty manipulacyjne
Cały niezbędny sprzęt (kask, rękawice, uprząż i sprzęt przeciwdeszczowy, jeśli jest wymagany)
Dodatkowe informacje
  • Dozwolone zwierzęta asystujące
  • Niezalecane dla podróżnych z urazami kręgosłupa
  • Niezalecane dla podróżujących w ciąży
  • Niezalecane dla podróżnych o złym stanie układu krążenia
  • Odpowiednie dla wszystkich poziomów sprawności fizycznej
  • Goście muszą nosić buty z zakrytymi palcami. Buty z zakrytymi palcami są dostępne bezpłatnie na życzenie.
  • Uczestnicy muszą mieć ukończone pięć lat i ważyć od 19 do 122 kilogramów (40 do 270 funtów).
  • Nieletni muszą mieć rodzic lub opiekun podpisuje zgodę na uczestnictwo
  • Matki w ciąży lub osoby z problemami z plecami lub szyją nie mogą korzystać z tyrolek
  • ODPRAWA JEST 30 MINUT PRZED CZASEM WYCIECZKI
Zasady anulowania
Aby uzyskać pełny zwrot kosztów, anuluj co najmniej 24 godziny przed planowanym czasem odlotu.
Zdjęcia podróżników
Recenzje (1000)
112dwayneh
Mar 2022
We reserved the 7 Zipline tour through Viator, which furnished very little information about the tour and withheld the identity of the tour provider until the tickets were fully paid for (presumably to keep one from going around Viator and booking with the vendor directly). Once we paid for the tour and learned who the provider was (NorthShore Zipline) we Googled them and immediately had a few misgivings based upon their website. However, on that site was the unequivocal statement that "You have up to the first two lines to determine if ziplining is for you. If at any point prior to the third line you decide it is not, Northshore will authorize a full refund." (Note that it did not say you actually had to ride ANY ziplines, nor give ANY reason before asking for a refund nor, despite being called the "scaredy-cat clause" that anyone had to actually be scared.) In reliance upon this written representation, we traveled for over an hour, in good faith, to NorthShore's location. Immediately upon reaching their property, we became concerned; the shoreline was nowhere in sight, and the place looked more like a goat ranch than a jungle. The vaunted World War 2 "Museum" appeared to be nothing but a few relics in a small tent (though I didn't go in). Everything seemed disorganized, and equipment was just kind of laying around. Nobody was wearing masks, and I couldn't really tell who if anyone was in charge. I went inside the headquarters, where they were showing pictures from a prior tour. It became obvious very quickly that the course was nowhere near the shore or jungle. I asked one of the guides and he confirmed it was mostly over open ground, and said the value was not in the terrain but in the "freestyle" ziplining experience (looking at the pictures, that appeared to include being squirted by a water hose). I asked a couple of returning guests from another party how they enjoyed the experience. One said "meh" and another called it "basic." Based upon all this and more, I became convinced that the experience was decidedly "not for us." I asked the 12 year old girl in my party if she was comfortable going on the tour, and she said she was not, so I asked about getting a refund. From there I got passed around from employee to employee, all of whom they said they had no authority to talk about refunds. They called (or at least claimed to call) the owner/manager, but she was conveniently unavailable. One guide finally said we had to go on at two ziplines in order to get a refund. After re-reading the website, I told another guide that I believed we had the right to a refund regardless, but agreed to wait a reasonable amount of time for the owner to call back. After waiting patiently for an additional half-hour, I politely told a guide that we were not comfortable going on the tour, that we were leaving and that we expected a refund. The owner/manager finally texted me back four hours later, with some double-talk about what the language on the website meant versus what it actually said. In the end she told me bluntly that I should have "shut up and tried it" in order to get the refund, but that I "decided to leave." I gave them a day to reconsider but have heard nothing back in four. I'm going to follow up with a complaint to Viator, and a more formal complaint to the Hawai'i Department of Commerce and Consumer affairs. I'll amend if necessary, but wanted to get this review up for the benefit of anyone else considering booking this tour.
Odpowiedź od gospodarza
Apr 2022
I'm sorry, but you are not being honest. I was the one you talked to, and at no point did I ever say, "You should have shut up and tried it." That is a bold face lie.The scaredy-cat clause is for people who get up on the lines and realize that ziplining is not for them. The guides onsite told you that in order to get the scaredy-cat clause refund, you would have to try at least one line. You choose not to, thus giving up any rights to a refund. We have a 24-hour cancelation policy and you were trying to cancel within 15 minutes of your tour. "YOU HAVE UP TO THE FIRST TWO LINES to determine if ziplining is for you. If at any point prior to the third line you decide it is not, Northshore will authorize a full refund." Anyone reading this will see how you are trying to twist the meaning of our policy to what you want it to be. UP TO THE FIRST TWO LINES....you didn't even do one. No where does the clause say anything about being able to change your mind before your tour and getting a refund. I would say, nice try, but it wasn't even a nice try because you did it dishonestly.
WCBrooks
Mar 2022
Beautiful, fun, safe and, most importantly, led by guides who are engaged, fun, patient and knowledgeable. Highly recommend!
NJR12345
Mar 2022
I did not zipline, but my children (ages 18-16-12) did and had a fabulous time. Because I had two minors I had to stay on property, but the guides let me walk along the path and watch from a distance. Everyone had a great time, the ziplining itself last about 1 1/2- 2 hours. They provide a photographer that takes pictures (cost is $10/person in your party + $10 - so my party of 3 was $40 for all pictures). Very safe, informative, fun guides who love their jobs, clean grounds and most of all - a flushable toilet at their place!!!

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