This tour was excellent and I would definitely recommend it to friends. Tim provided personal details and photographs during the tour. He was very approachable with questions and commentary. Remembered names in the group and included group comments and experiences during the 9-11 tragedy. Tim was very respectful and avoided being political, which was nice.
As far as the tour itself, I wish the guide could stay with the group longer. We were guided for 1.5 hrs. The rest of the tour is on your own in the Museum, Freedom Tower and Oculus. I was disappointed that we ran out of time and didn’t see the FDNY Memorial Wall as promised. If you go on this tour, see the Museum first then the Freedom Tower. We spent 5 hrs in the Museum and had to leave before finishing because it closed at 5pm. What a great day to spend honoring and never forgetting…