As a Travel Agent, I find myself being extra critical of tours and tour companies. I usually find the small details I think that could have been done better or different so I can pass along to the tour company and my clients if we decide to book the tour again. I had no notes to change from our experience from our tour yesterday.
We took the Lunch included day tour in Temecula. Our driver, Ralph, was fantastic. He was personable and professional. He was extra helpful as we had a member of our group needing a wheelchair to get around and he graciously offered to load and unload it from the back of the bus. Our tour director, Amanda, was bubbly, well informed, generated excitement and also accommodated several of the needs we had for the day. The included lunch was yummy and more than enough. I liked that they paired one of the wines with the included dessert. We felt like the included tastings were generous for the overall cost. We liked three of the four wineries, the one that wasn’t our favorite, was still enjoyable, we just didn’t prefer the wines.
Overall I highly recommend this company to anyone looking to book a tour. I was impressed with their professionalism, fun provided by the staff we interacted with, and the ease of booking and accommodations.
It doesn’t hurt that this is a woman owned business too! Way to go Grapeline Wine tours!