We were two couples (American and French) and we have several strong reservations about this proposed service via Bend Tour offered by Tripadvisor:
We had reserved 4 entries for almost €1200, or almost €300 per person, or $325 (😲😡, thinking that this was the current price and that the level of service was worth it) for a 4-hour journey. with visit to Antelope Canyon (the Upper) and visit to Horse Shoe Bend, bottle of water included in the price, in theory.
We were picked up in front of a hotel by private car at 10:15 a.m. to take us to the site, which was ultimately very close, we could have come there on our own.
There our driver leaves us (without offering us water) with another service provider who integrates us into a group. During the 45' wait (for a visit at 11:15 we had to be there at 10:30 😡) I discovered a ticket office where the entry price was $100...🤔...
We do the visit (30'), splendid even if the guide's explanations are sparse and of average quality for the price and ultimately it is not the Upper Canyon that we are doing but the Lower Canyon...🤔... but OK...
We are taken back to the entrance of the park by off-road truck and our driver takes us not far away, to the famous Horse Shoe Bend which we could have gone to by ourselves by car....entrance per vehicle is 10 $....
Our guide gives us 45' for this visit which we will do without her and without explanations, we walk 25' to reach the viewpoint, we stay there for 15 minutes and in fact it is very beautiful and we return on foot.
She takes us back to the hotel by car at 2:15 p.m....and since she picked us up at 10:15 a.m. in fact it's been 4 hours!!!
All in all we had 30' + 15' of real visit out of a 4 hour service presented!!!!😡
If we had come by ourselves it would have cost us $100 x 4 =$400 + $10 for the Horse Shoe Bend or $410 instead of the $1300 paid!!!!!😡 or $890 more!!!
It is therefore a vast SCAM ON TOURISTS on which TripAdvisor must make money on our backs and it is scandalous.
I will denounce this on social networks and I advise you to avoid this.
I will also file a complaint and refund with TripAdvisor.
Visit made this Friday, May 22.
CLERC manual