We have done over 25 escape rooms and this was our least favorite. We had no chance. The staff was not attentive. Our group of 6 arrived 15 minutes early and there were already five people in our room who had started the event. The only briefing was a recorded message, not interaction with the staff like most rooms do. When we asked for clues, it took several minutes to get a response. The room was not clean - several extraneous items were on the floor. A key device did not work properly and one of the gloves was unusable.