I was very pleased with the first time experience my son had. We decided to try I Fly for his 14th birthday. The atmosphere was nice (not too crowded), everything was organized, and the instructors were very attentive to each flyer. (you could tell the veterans from the less experienced instructors and they did a great job too) My only complaint was, that we were scheduled for 2 pm. and by 2:25 pm we hadn't heard anyone call for my sons group to get dressed for the flight/classroom briefing. I had to go ask, but the attendant was right on top of the issue! Also, the glass to watch the actual flying was pretty gross and needed cleaning. Overall, it was a very nice and exciting time. Out of the 5 of us that went, my son was the only one that has now tried this experience...guess what?....we are all jealous and now want to try it too! A+