Ericka and CJ were fantastic hosts. CJ, our "coach", made the experience a lot of fun, and Ericka... she went WAAAAY ABOVE the call of good customer service! iFLY is lucky to have a person so dedicated to serving her customers and representing this business. Can't say enough about our surprise and delight; she gets a perfect "100" on the net promoter score! My family and friends can't wait to try it again. Thank you iFLY!!