Wonderful experience. Hugo gave us just what we asked for. We ended up being the only family on the tour, so he tailored the tour to better fit our teenagers, which meant finding them lots a areas they could just roam around and have fun and get used to riding the Segway, with just enough history to keep the grown ups interested. Since my son is studying architecture, he even took us to a historic hotel and stayed with the stuff so that we could all look around inside. This trip was well worth booking and I'm so glad we booked it instead of the cheesy ghost tour which our boys would have thought was silly. Thanks again to Hugo for being a great guide.
The tour itself was lots of fun with Juan. He was very helpful and got my husband past him falling during training. The Segway is a fun way to get around a city and I would recommend it to anyone. We had an issue since my husband fell before the tour began but Juan coaxed him into continuing on and my husband was very happy that he did though we ended up in the ER later that evening to find out he broke his elbow.
First time trying out a Segway. Juan was an excellent instructor and tour guide. Great way to take a quick tour of the city. Austin is a very cool city. I would move there if it wasn't so hot!