Michael,
Thanks for taking our tour and for the great articulation of our biggest challenge: how to best make use of the limited bits of underground that remain available, and which are separated from each other. We're glad you found the guide "fabulous" and the information interesting. But that only got us halfway to meeting your expectations. If you'll send us the name under which your tour was booked, and the date and time of your tour, we'll process a refund for you. You can send that info to
[email protected].
We won't hit it out of the park every time, but we'll always try. And we appreciate the feedback when we don't quite make it.