We did the Big Island Tour with Jacklyn as our tour guide! We weren't sure what to expect, but were pleasantly surprised. Jacklyn was a fabulous tour guide! She provided us with a lot of wonderful Hawaii facts and information during our tour. We visited the Kona coffee Plantation, Rainbow and Akaka Waterfalls, Kilauea Volcano, Thurston Lava Tube, Punalu'u Bake Shop for some tasty malasadas, Waipio Valley Lookout and drove through cattle country. We traveled 300 miles around the Big Island and got to see a little bit of everything that makes up up HI! It was truly the perfect way for first timers to see the Big Island. It gave us great ideas for what to do on our own when we return next year. Jacklyn is full of energy and is perfect for this job! She made the trip worthwhile for sure! The trip was well planned - bathrooms at each stop, the van was very comfortable and roomy. Jacklyn had plenty of water and refreshments for everyone throughout the trip and asked often if everyone was hydrated and doing well. Lunch was provided as well as snacks during the trip. Definitely worth the money and time!