Our tour guide was Awana. He was amazing and I am very glad we got him. He grew up in Hawaii and had so much to share. The van /pick up came on time and was pleasantly air conditioned for the entire day. There is no way we could have done it without his guidance, tips and advice. He knew where to park, and all the secret spots that are so hard to find on your own. He gave us water, Hawaii juices, snacks, macadamia chocolate, granola bars, Hawaii chips and more . It was a long day, so be prepared for an entire day. Our guide was very caring, allowed for bathroom stops , and breaks. You will see so many wonders, and we are extremely glad. also wish we brought more money, as tips are not included. I only gave him $50, but he deserved so much more. If we ever come back to this island, I would do this tour again and again. The weather in Hilo is always rainy, but when we went we had 100% sunshine. We got so lucky and got the most amazing photos . Just can’t say enough. Also the company was a pleasure to deal with as I had a credit card problem, and they customer service is amazing . Highly highly recommend this tour.