My husband and I went on their bioluminescent tour last night and it was otherworldly!!! Truly a sight to behold!!! Get Up and Go is the best company for this hands down!!! We have booked 3 tours (all with different companies) during different time periods.
First time was a bust, as that company did not cancel when there were thunderstorms with lightning happening all night. We didn’t go and lost our money. When we were originally booked with Get Up and Go, it was for a day a month ago during the new moon, but there were thunderstorms, so the company canceled and refunded our money. So we just rebooked for last night. Yet another reason to go with Get Up and Go.
The second time we went, we booked with a different company. They had advertised that October was one of the best times to go because you could see the bioluminescence and also comb jellies. This trip was so disappointing. Very little bioluminescence. We found out later that that was just a marketing ploy. Definitely a waste of money. Get Up and Go doesn’t even take reservations in October. Truly a trustworthy company.
The second company also took us out on a very windy night, with the water white capping. Some guests had a really hard time getting back, and everyone got soaking wet.
Instead of a strike out, we finally hit the jackpot with Get Up and Go with our trip last night! Our guides were also amazing!!! Do yourself a favor and book with Get Up and Go. You will not be disappointed.
Odpowiedź od gospodarza
Sep 2024
Thank you so much for your incredible review! We're over the moon to hear that your experience with our bioluminescent tour felt otherworldly and truly memorable. It's wonderful to know that we could provide you with a fantastic adventure after some previous challenges with other companies.
We genuinely believe in putting our guests' safety and satisfaction first, which is why we carefully monitor weather conditions and make decisions that prioritize your experience. We're glad you appreciated our approach to cancellations and refunds. It means a lot to us that you found our company trustworthy and reliable.
We're also thrilled that our guides could enhance your experience and help make your tour truly special. Thank you for recommending us so highly and for sharing your story. We can't wait to welcome you back for more adventures in the future!