In 16 cruises we made about 60 shore excursions and the one in Skagway was without a doubt the worst. On Broadway, between 2nd and 3rd Ave, meeting place unclear. We enter a store, the seller doesn't want to understand that we already have tickets and we are looking for the meeting place, he keeps telling us to buy from him. We leave irritated and without buying an (expensive!) toy that we wanted to give as a gift. The bus arrives late and the guide (R...? as it were) is disoriented, he doesn't know which group he has. He doesn't know how to adjust the temperature in the bus. And worst of all, he has a terrible voice, he screams almost all the time and doesn't shut up even for a second! I came down with an intense headache. That's all I remember from this trip to the shore.
Odpowiedź od gospodarza
Sep 2024
We are terribly sorry you had an unsatisfactory tour. That is not the typical experience for our guests. If you wouldn't mind contacting our tour company and giving us more details about your experience so we can fix this for the future, we would appreciate more feedback!