Wycieczka z obserwacją delfinów w Clearwater

Przegląd

Wyrusz w poszukiwaniu delfinów butlonosych podczas 2-godzinnego rejsu z zatoki Clearwater na Florydzie do pięknych, szmaragdowozielonych wód Zatoki Meksykańskiej. Ciesz się przekąskami i napojami dostępnymi do kupienia na pokładzie i słuchaj, jak twój kapitan podkreśla interesujące fakty na temat wybrzeża Zatoki Perskiej. Obserwacje delfinów gwarantowane!

Miasto: Czysta woda

Wed 20 Nov

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co jest zawarte

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Gwarantowane obserwacje delfinów

Dodatkowe informacje

Dostępny dla wózków inwalidzkich
Niemowlęta i małe dzieci mogą jeździć w wózku dziecięcym lub spacerowym
Dozwolone zwierzęta towarzyszące
Środki transportu publicznego są dostępne w pobliżu
Odpowiednie dla wszystkich poziomów sprawności fizycznej
Zdystansowanie społeczne wymuszane przez całe doświadczenie
Regularnie odkażane obszary o dużym natężeniu ruchu
Pojazdy transportowe regularnie odkażane
Nasza kasa biletowa i bar na parterze zostaną wyposażone w ściany z pleksiglasu, aby chronić personel i gości. Zakaz palenia i wapowania w doku i na statku.

Zasady anulowania

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Zdjęcia podróżników

Recenzje (592)

hschickiii

Jul 2018

Drove the family 4 hours from DeLand Florida to Clearwater to see the dolphins. Left over an hour early just to be traffic, because you know how I4 can get if you live here. After sitting in traffic to go over the bridge to get to the marina for an hour, I made it to the boat slip at exactly 2:30 p.m. to make my departure time, only to find the boat already halfway out of the marina. They left at least 2-5 minutes earlier than their departure time stated and missed the boat. We ended up on another boat tour which was really nice called the little toot. The woman at the play said to email the owners of the tour about getting a refund. They refused to give a refund and said that we can reschedule another tour. We already took another tour and I do not wish to drive another 4 hours to Clearwater. After calling them direct and the lady arguing with me how I should have been there 45 minutes early, even though the TripAdvisor website didn't state that at all, and they left prior to the departure time regardless, they said they'd call me back with more information about my refund. A week later I haven't heard a word from these people. No refund, nothing. Apparently once you give them your money, you're not going to get it back if you're unsatisfied, what you probably will be because the captain of the other boat radioed the other boat said the tropics tour didn't see any dolphins. We did, and we did it on the little toot.

Odpowiedź od gospodarza

Jul 2018

Dear guest, thank you for your feedback. Just like our representative at the ticket window stated, we require that all guests check in at least 45 minutes prior to departure to avoid anyone missing their tour. You booked your ticket through TripAdvisor, which requires you to give us a call to confirm your details at least 24 hours prior to departure (stated in your confirmation email). From there, we send you OUR confirmation email, which includes information on parking, traffic, and alternate ways to get to us to avoid it. It seems like you didn't call, which explains why you never received OUR email (FYI -- TripAdvisor does not send us your email address, so we can't send the email until you call us as required in THEIR confirmation). Our cruises always depart on time -- they are timed so that our Sunset Cruise passengers don't miss the sunset -- so if the boat was already half way through the marina, you must have arrived at least 5 minutes after the scheduled departure, 50 minutes late given our 45-min check in policy. We apologize that you couldn't sail with us but unfortunately that was no fault of our own. Our representative offered you the possibility to reschedule, which is already an exception for no-show guests. We understand that you went on a different cruise but still extend you the opportunity to reschedule would you be interested. Thank you!

tstacy218

Jul 2018

Entire crew goes above and beyond - especially Christina who was on the upper deck and spent significant time interacting with the younger kids onboard. The dolphins weren’t really cooperating on this trip but the tour was nice anyways.

Irishssa1

Jul 2018

There are a number of different dolphin cruises in Clearwater. On either side of this one are a pirate themed ship and a shark shaped boat. This is more of a straight forward boat but you get the same views at a slightly lower price. We bought our tickets through groupon. But please be careful as I overlooked that the Groupon package was for adults only and they wouldn't let me use it for my daughter so I had to purchase an additional ticket for her. Don't know why they didn't have family packages offered on Groupon. The tour guide was knowledgeable and they did a good job of finding dolphins both on the way out and the way in to the inlet. The boat ride was enjoyable and they offered drink packages for those who were interested. I do wish they would ban smoking entirely. It's not a great sacrifice for someone to go 90 minutes without a cigarette. We were there on a Saturday and even with giving myself over an hour to find parking- I struggled and we almost missed our tour time. Please be sure to give yourself plenty of time if you aren't staying in Clearwater. Check around for the best price you can find- but this company will give you an overall good time.