It was a cold morning, but the friendly staff made every effort to keep us warm. Moreover, cold weather meant lots of manatees, including MANY up close encounters. The water is always 72 degrees, so once in the water, we were comfortable. Amazingly gentle, curious, and beautiful manatees! Wet suits for all sizes - clean and of great quality. Bring flip flops for boat ride! Great finishing touches from the crew - hot chocolate at both the base office and on the boat. Clean, friendly, all around amazing. Could not recommend more.