Beware!! Our family rafted today and had a blast…. Except for the fact that our almost 11 year old had to get out of the raft for the class III section of the trip and walk to meet the boat with the rest of the little kids. He was extremely disappointed to miss the best part of the trip. Unfortunately, this was not disclosed at booking or, until half way through the trip. We were extremely disappointed, as we were looking forward to having an awesome family photo from the trip ( the photo was taken during the section he was missing.) We likely would have checked with a different rafting company if we had known this was a company policy prior to booking. Brielle was an amazing guide, which is why I am giving the review a 3/5 instead of 1/5. She did her best to cheer up our guy, and we appreciate her!
Odpowiedź od gospodarza
Jul 2023
We apologize for any inconvenience this company policy created. Safety is our number one priority, and when we have high river flows that are not typical, this is how we can keep the trip family friendly.