We took the Grand Canyon West Rim helicopter tour. Being picked up from NY, NY hotel, we were the last on the shuttle bus, so we only had a 35-minute to the airport. We watched a safety video on the way. Once we were there, we were offered complimentary coffee, tea and water while we waited for the pilot. Our family of four was grouped with another couple, so there were 7 onboard including the pilot. The views were beautiful and it was a smooth ride. We had a very clear day; perfect for photos. Once we returned, there was a non-aggressive offer for pre-flight photos that were taken. We waited less than 10 minutes for the shuttle back to the hotel. We were impressed with the whole operation and would recommend!