This tour was amazing from beginning to end. I called to see what time to walk to the meet-up place to be picked up and they told me they would pick me up at my own hotel which was great. Our guide taught us about alligators on our trip to the Everglades and showed us some videos. The boat ride was amazing. After we got to see an alligator show ran by a kind funny man that taught us about conservation efforts of the company. Then got to see the zoo of rescued animals get a picture holding a baby alligator! Such a good value to be able to do all of these things. Our guide let us look around the gift shop while he waited for our picture to be printed and brought the car around. Fantastic service. Don't go anywhere else for an everglades tour.