We had high hopes for this tour and chose it over another tour because it offered 3 different experiences vs visiting multiple horse farms, including a much desired trip to see Keeneland. When we arrived, we were told as our bus was loaded we wouldn't be visiting Keeneland b/c it was the first race day of the season. Instead, he would take us around the back in hopes of seeing part of the race. We indeed caught the top of two horse heads. Nothing spectacular at all. If there is the possibility of not going on an advertised part of the tour, it should be explicit communicated! Our driver also allowed three folks to board the bus without masks in the middle of the pandemic! They finally figured it out and he gave them a mask. He spent an hour and a half driving around showing us farms out the windows, reciting the same facts multiple times. We had three school aged children who were bored out of their minds after than long and we could hardly blame them, as we were too. At one point, my 6 year old said, "You've already told us that". He spoke so fast you could barely understand him most of the time as well and his sense of humor was lost on most of us. When we finally did visit some farms, it was enjoyable. He had a lot of knowledge to share. It's really too bad that more of this tour wasn't visiting what was advertised. A total let down.
Odpowiedź od gospodarza
Apr 2021
It clearly states on our website that during the race meets at Keeneland we substitute another venue on the pm tours which is Old Friends.Farm. We apologize that several people got on without masks because that is a requirement. Daniel gets almost all 5 star reviews but does tend to go to fast at times because he has a lot of information to share. We will try to get him to slow down.