No two ways about it, Antelpe Canyon is a MAGNIFICENT experience. It is a "gem" of geological splendor and if you take photos, you cannot take a bad one.
So, the only reason this is a 4 instead of a 5 is that Communication with Dineh Tours was fault to say the least.
There was a mistake in their communication and they told us to be ready at 8am...we were and the bus came and would not let us get on because we were not on the list.
We tried desperately to communicate with the office and the tour operator by text but kept meeting with nothing!!! Frustrating!!!. FINALLY, after hours we got an answer at the office and were assured that we were on the list for the later tour and would be picked up withing the hour for our 10:30 tour...the message to be ready at 8 was a mistake.
OK...well, we finally did get on in their van and had a great experience.
But word to the wise here...this tour is arduous. Granted it was 100+degrees, and I am in my 70's, but in good shape. This companies vehicles are safari trucks...open sides and metal seats. Through no fault of the driver the terrain was soft sand and we got joseled and bounced all the way to the site and back. I am still, a week later, suffering from a bad back.
THERE ARE tour agencies that have closed in, air conditioned, cushier seats. That company is "Antelope Canyon Tours" and I would definitely choose that option next time.
Another tip, be advised there is a 1 and1/2 mile hike (round trip) from the bus to the actual canyon entrance...wear a hat and have LOTS of water. Just sayin'.
Odpowiedź od gospodarza
Sep 2022
Ahéheé (Thank You) msalom…, for taking the time to write a review. All feedback is good feedback, we are always happy to hear back from our guest to better improve our tours and guest experience. It is never our intention for our guest to leave disappointed. We do apologize for the miscommunication during your visit. Our team did not verify your tour departure properly and misinformed you on which time to be ready. We uphold our staff and team to the very best in all relation to our guest and tours. We do apologize for your trouble and frustration. We strive to give all our guest a memorable experience while on vacation! But we are glad you enjoyed the beauty of the Slot Canyons and be sure to tag us on all your post on Instagram and Facebook! We love to see our guest pictures! Again, we would like to thank you for taking the time to write a review! We hope you return soon and, in the meantime, stay safe!