We arrived in Hilo on NCL Pride of America cruise ship. We initially booked the small group Active Volcano, Lava Tube, Waterfall and Gardens tour through Viator but had a payment processing issue with them on another tour we had booked so we decided to cancel and book directly through the tour company, Mauka Makai Adventures. Josh, our tour guide, picked us up at the cruise port in a small air conditioned shuttle bus. There were only 10 people on this tour. One lady in the group didn’t get off the bus at all the stops and missed out on seeing several of the highlights that required extended walking. She did not wear the recommended proper shoes and appeared to have some mobility issues. We recommend you bring your own snacks. They supplied bottled water but no lunch. Our last stop was The Big Island Candy Company and they had a snack bar where you could purchase a variety of beverages, including smoothies, and a few food options. Before getting back on the bus at our last stop Josh gave everyone 2 small bags of hawaiian style chips, purple potato and taro. It was a long day but we really enjoyed all the sights and stops and would recommend to anyone that does not have mobility issues.